Effective Date: 1 October 2026
Welcome to ThisIsSouthWest.com. These Terms of Use (“Terms”) apply when you use ThisIsSouthWest.com, Days & Stays services hosted on our website and our associated social media pages and groups (together, the “Services”).
Please read these Terms before using our Services. By continuing to use the Services, you agree to these Terms.
1. Who We Are
ThisIsSouthWest.com is an independent travel website operated from the United Kingdom.
We publish travel guides, destination information, events and other travel-related content. We also operate Days & Stays, a travel search and discovery service.
The domain DaysAndStays.com may direct visitors to Days & Stays services and content hosted on ThisIsSouthWest.com.
You can contact us at:
2. Days & Stays
Days & Stays is a travel search and discovery service operated by ThisIsSouthWest.com.
It is designed to help users identify possible trips by searching or displaying information such as destinations, flight schedules, journey options and other travel services.
Search results are provided to help with travel planning and comparison. A result displayed by Days & Stays does not constitute a guaranteed fare, availability or offer to provide travel.
Unless expressly stated otherwise, ThisIsSouthWest.com and Days & Stays are not the airline, accommodation provider, attraction operator, transport provider or other travel supplier.
When you follow a booking link, your booking will normally be completed with a third-party provider. Your contract for that booking is with the provider identified during the booking process and its terms, conditions, cancellation policy and privacy policy will apply.
3. Travel Search Results
We take reasonable care when developing and operating our travel search tools, but travel information can change quickly.
Flight schedules, fares, availability, routes, journey times and other information may change between your search and making a booking.
Before paying for any travel product, you should check the final details displayed by the booking provider, including where applicable:
- departure and arrival airports;
- dates and times;
- flight numbers and operating airlines;
- fares and additional charges;
- baggage allowances;
- passport, visa and entry requirements;
- cancellation and amendment conditions; and
- any other booking restrictions or conditions.
Information displayed by Days & Stays should therefore be treated as a starting point for planning rather than confirmation that a particular trip will remain available.
4. Same-Day Trips and Separate Bookings
Days & Stays may identify flight combinations that could make a same-day trip possible.
The time shown between flights does not necessarily represent the amount of time you will have available to explore your destination.
You should allow sufficient time for matters including immigration, airport transfers, security, boarding and unexpected disruption.
Some combinations may involve different airlines or separately booked outbound and return flights.
Where flights or other travel services are booked separately, they may constitute separate contracts. Disruption, cancellation or delay affecting one booking does not necessarily give you a right to change, cancel or obtain a refund for another booking.
You should check the booking arrangements carefully and consider appropriate travel insurance.
5. Editorial and Travel Information
Our destination guides, articles, event listings, transport information and other editorial content are provided for general travel information and planning.
We make reasonable efforts to provide useful and accurate information, but opening times, prices, timetables, events, access arrangements, weather conditions and other details can change, sometimes at short notice.
Always check important information directly with the relevant operator, organiser or official source before travelling.
Information relating to walking routes, coastlines, tides, weather or outdoor activities should not replace your own assessment of conditions, ability and safety.
6. Affiliate Links and Commercial Relationships
Some links on ThisIsSouthWest.com and Days & Stays are affiliate links.
If you follow an affiliate link and subsequently make a booking or purchase, we may receive a commission at no additional cost to you.
Affiliate relationships do not determine our editorial coverage or guarantee that a particular provider, product or service will be suitable for you.
We may work with affiliate networks, travel search providers, accommodation providers, airlines, attraction platforms and other third-party services.
Where appropriate, affiliate relationships or other relevant commercial arrangements are disclosed on the website.
As an Amazon Associate, we earn from qualifying purchases.
7. Third-Party Websites and Booking Providers
Our Services contain links to websites and services operated by third parties.
We do not control those websites and are not responsible for their availability, content, security, privacy practices or the performance of products or services supplied by them.
When you leave our website or interact with a third-party booking service, you should review that provider’s terms and privacy information.
Any questions, amendments, cancellations, refunds or complaints concerning a booking made with a third-party provider should normally be directed to that provider.
Nothing in these Terms affects any legal rights you may have against a third-party provider.
8. Prices and Availability
Prices displayed or linked from our Services may change and may not always reflect the final amount payable.
The final price, availability and booking conditions are those presented by the relevant provider before you complete your transaction.
Additional costs may apply depending on the provider and booking, including baggage, seating, local taxes, booking options, transfers or other extras.
Always check the complete price and booking details before paying.
9. Travel Documents, Insurance and Requirements
You are responsible for checking the requirements applicable to your journey.
Depending on your destination and circumstances, these may include:
- passport validity;
- visas or travel authorisations;
- immigration and entry requirements;
- identification requirements;
- health requirements;
- travel insurance;
- baggage restrictions; and
- local laws and regulations.
Requirements can change and may vary according to nationality, personal circumstances, destination and travel provider.
Where appropriate, consult official government information and the relevant travel provider before booking and travelling.
10. Acceptable Use
When using our Services, you must not:
- use them for unlawful or fraudulent purposes;
- attempt to interfere with the operation or security of the website;
- attempt to gain unauthorised access to the website, its systems or data;
- use automated systems to extract substantial amounts of content or data without permission;
- post unlawful, defamatory, threatening, abusive or discriminatory material;
- harass other users;
- disclose another person’s private information without appropriate permission;
- use our website or communities for spam or unauthorised promotions; or
- reproduce or redistribute protected content without permission or another lawful basis.
Reasonable use of links to our pages and sharing our publicly available pages through social media is welcome.
11. Comments, Social Media and Community Groups
We may operate comments, social media accounts and community groups.
Users are responsible for material they submit.
We may moderate, edit or remove material that we reasonably consider inappropriate, unlawful, misleading, promotional, abusive or inconsistent with the purpose or rules of the relevant community.
We may restrict participation where reasonably necessary to protect users, moderators or the operation of the community.
Content posted publicly on social media should not be assumed to be private.
Separate community or group rules may also apply.
12. Intellectual Property
Unless otherwise stated, original text, photographs, graphics, branding and other original material published on ThisIsSouthWest.com are owned by us or used with permission and are protected by applicable intellectual property law.
You may link to our publicly available pages and may make reasonable personal use of our content.
You may not reproduce, republish, sell, systematically extract or commercially exploit substantial parts of our original content without permission unless permitted by law.
Third-party trademarks, photographs, embedded material and other third-party content remain the property of their respective owners.
13. Photography
Many photographs published on ThisIsSouthWest.com are our own original images.
They may not be reproduced or republished without permission except where permitted by law or where we have expressly made an image available under separate licensing terms.
Where a third party supplies an image, the relevant credit or licence conditions may apply.
For enquiries about editorial use or licensing of our photographs, contact mail@thisissouthwest.com.
14. Availability of Our Services
We aim to keep ThisIsSouthWest.com and Days & Stays available and functioning correctly, but we do not guarantee uninterrupted availability.
We may modify, suspend or withdraw features where reasonably necessary, including for maintenance, security, technical changes or changes to third-party services.
Travel search functionality may depend on information or systems supplied by third parties and may occasionally be unavailable or incomplete.
15. Liability
We take reasonable care in preparing our content and operating our Services.
However, travel information can change quickly, and we do not guarantee that information including schedules, fares, availability, opening times, event details or other third-party information will always be complete, current or error-free.
Where permitted by law, we are not responsible for losses arising solely from changes, errors or omissions in information supplied by independent third parties that are outside our reasonable control.
Nothing in these Terms excludes or restricts liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence.
Nothing in these Terms affects your statutory rights as a consumer.
16. Privacy, Cookies and Personal Information
Our Privacy Policy explains how we collect and process personal information when you use ThisIsSouthWest.com and Days & Stays.
We also use a consent management system to allow visitors to manage relevant cookies and similar technologies.
You can read our Privacy Policy at:
ThisIsSouthWest.com/privacy-policy/
Third-party providers may process information independently when you use their websites or services. Their own privacy policies will apply to that processing.
17. Changes to Our Services
Days & Stays and other parts of ThisIsSouthWest.com will continue to develop.
We may add, modify or remove functionality, supported airports, destinations, travel providers or other features without updating these Terms each time, provided the change does not materially alter your rights under these Terms.
Where a change materially affects these Terms, we will update this page.
18. Changes to These Terms
We may update these Terms when our Services, commercial relationships, technology or legal obligations change.
The current version will be published on this page with its effective date.
Material changes will also be recorded in the Policy updates section below.
19. Governing Law
These Terms are governed by the laws of England and Wales.
If you are a consumer resident elsewhere in the United Kingdom, you may also have rights under laws applicable where you live.
Nothing in these Terms is intended to remove any mandatory legal rights or protections available to you.
20. Policy Updates
1 October 2026 – Updated to reflect the development of Days & Stays and DaysAndStays.com, travel search functionality, third-party booking providers, affiliate relationships, same-day flight combinations and separate bookings. We also updated the sections covering travel information, liability, intellectual property, privacy, and consumer rights.
1 August 2025 – Terms of Use introduced.
21. Contact Us
If you have questions about these Terms or our Services, please contact:
ThisIsSouthWest.com
Email: mail@thisissouthwest.com
Website: ThisIsSouthWest.com